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About the Novus Program
Novus brings together a team of legal and clinical specialists with access to top-tier insurance protection to provide a program of targeted risk management, expert claims handling and comprehensive medical professional liability coverage.

Sales and Underwriting

The Novus program is administered by Willis, a leading global insurance broker, which has long been a leader in the management of healthcare risks – in fact, it was the first major insurance broker to establish a dedicated Health Care Practice. There is no substitute for experience, and the Willis reputation for responsiveness, innovation, service excellence and timely delivery is unparalleled. Willis is the exclusive broker and administrator for the Novus program, providing Sales, Underwriting and Marketing services. For more information on Willis, please visit www.willis.com.

Loss Control and Event Management

Stevens & Lee provides the loss control and event management services for the Novus program. Novus members can benefit from the lessons Stevens & Lee has learned in its years of working with surgeons through their targeted loss control program, which combines best practices, standards, education and protocols. The program is dedicated to continuous reduction of risk by moving toward best practices in clinical risk and risk reduction strategies. For more information on Stevens & Lee please visit its website at www.stevenslee.com.

Claims Handling

Our approach to claims handling is to defend to the standard of care to protect your practice and your reputation:

  • Local, individualized claims handling services
  • Close collaboration between the policyholder, defense counsel and claims staff
  • Protection of the policyholder's right to consent to settle
  • Uncapped defense costs in addition to policy limits

Medical Liability Insurance Coverage

Insurance coverage for the Novus program is provided by Healthcare Safety & Protection Risk Retention Group, Inc., a stock risk retention group owned exclusively by its insureds. Reinsurance is provided by NORCAL Mutual Insurance Company, a leader in medical professional liability insurance, rated “A” (Excellent) by A.M. Best, with $1.4 billion in assets and over $500 million in surplus.

The Novus program, underwritten by Healthcare Safety & Protection Risk Retention Group, Inc., is currently available in 49 states.