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Consumer Reports goes into the hospital ratings business
Written by Anne Zieger • August 8, 2009   
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Most consumers reach for Consumer Reports when they're thinking about buying a car or a dishwasher. But soon, they'll be able to use CR to rate their local hospital.

The venerable consumer publication has set plans to provide patient satisfaction ratings for more than 3,400 U.S. hospitals, using data from the government's Hospital Consumer Assessments of Healthcare Providers and Systems Survey. The Consumer Reports Health Ratings Center will display its hospital ratings online using the familiar Consumer Reports color-coded interface.

 
Consumer Reports launches rating system for U.S. hospitals
Written by Richard Pizzi, Editor   
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YONKERS, NY – For the first time, Consumer Reports will provide patient satisfaction ratings for more than 3,400 hospitals across the United States.

The online ratings, published by the Consumer Reports Health Ratings Center, are based on patient surveys collected by the government's Hospital Consumer Assessments of Healthcare Providers and Systems Survey, known as HCAHPS. The data will be available to consumers in an interface with Consumer Reports ratings.