This Membership Agreement sets out the commercial terms of your Novus MD membership. It works together with the Terms of Service and Privacy Policy, which govern your use of the platform generally.
By enrolling, you selected one of the following tiers:
| Tier | Price | Onboarding Fee | Includes |
|---|---|---|---|
| Core | $299/month | $300 one-time | Advanced lab panels 2x/year, up to 3 physician visits per 6 months (up to 6/year), secure messaging, medication coordination and home delivery, standard 2-business-day response |
| Comprehensive | $599/month | $600 one-time | Everything in Core, plus expanded diagnostics, priority scheduling (within 3 days), 24-hour response window, choice of 2 optimization tracks, preferred member pricing on medications |
| Complete | $1,499/month | $1,500 one-time | Quarterly comprehensive diagnostics, mobile phlebotomy option, same-day care team response, same/next-day physician access when clinically appropriate, dedicated nutrition and fitness consultant, monthly optimization review, limited membership availability |
In addition to your monthly membership fee, a one-time onboarding fee applies when you enroll. It is billed once, at the time of your first payment, and does not recur.
What it covers: your initial comprehensive lab panel, your first physician evaluation, and the clinical and administrative work required to build your personalized care plan before your ongoing membership begins. It reflects the actual upfront cost of getting you properly evaluated — it is not an added markup on top of your membership.
The onboarding fee is disclosed in full, alongside your monthly price and commitment term, before you enter payment information at checkout — not after. It is billed once, per tier, at the amount shown in the table above.
The onboarding fee is non-refundable except as described in Section 7 (Refunds) or as required by law.
Your membership fee covers the diagnostics, physician access, and coordination described in your tier above. It does not include:
"Preferred member pricing" reflects the discount members receive on medications relative to non-member rates. It is not a discount on the membership fee itself.
Membership is billed on a twelve (12) month annual commitment, paid monthly.
Your membership fee is billed monthly beginning on the date of your first payment. At the end of your commitment term, your membership automatically renews for another annual term at the then-current rate unless you cancel in accordance with Section 6. We will notify you before your renewal date and before any price change takes effect.
This auto-renewal disclosure is provided in compliance with applicable state law, including California's Automatic Renewal Law and New York's equivalent requirements, regardless of your state of residence.
Each tier includes a set number of physician visits as described in Section 1. Visits beyond your tier's included threshold are billed separately at [Per-visit rate].
[Cancellation policy and process — to be finalized]
[Refund policy — to be finalized]
Enrolling in a membership does not guarantee a prescription or any specific clinical outcome. See the Prescription Policy, issued by Pelerin Medical Services, PLLC, for details on prescribing standards.
We will provide notice before any change to your membership fee or tier structure takes effect. Continued use of the Platform after a change takes effect constitutes acceptance.
Novus MD LLC Email: support@novusmd.com Mailing Address: 6355 E Bay Blvd, Gulf Breeze, FL 32563